Reliably/Legal
Privacy Policy
Last updated: April 2026
Official URL: https://reliablyhome.com/privacy
Reliably Home Buyers, LLC (“Reliably,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit reliablyhome.com or interact with us, how we use it, and your choices.
SMS & text message program
STOP: Reply STOP to any marketing or informational text message from us to opt out of further SMS messages to that number. You may receive a one-time confirmation that your request was received. Opting out of texts does not opt you out of calls or emails unless you tell us otherwise.
HELP: Reply HELP for assistance, or contact us at hello@reliablyhome.com or (305) 464-6553.
Message and data rates may apply. Your mobile carrier’s standard messaging and data rates apply to all SMS messages sent to or from us. Carriers are not liable for delayed or undelivered messages.
Message frequency varies. You may receive occasional text messages related to your cash-offer request, appointment reminders, follow-up about your property, or account-related notices. We do not guarantee a maximum number of messages per month.
Business contact: Reliably Home Buyers, LLC
Website: https://reliablyhome.com
Email: hello@reliablyhome.com
Phone: (305) 464-6553
Service area: Florida, United States.
1. Information We Collect
We collect information you give us directly when you request a cash offer or contact us, including:
- Property address and related public-record details (square footage, year built, sales history, etc.).
- Your name, phone number, and email address.
- Information you share about your situation, timeline, and the condition of your property.
We also automatically collect technical information when you use the site:
- Device, browser, and operating system information.
- IP address, approximate location, and pages viewed.
- Referring URL and UTM parameters that brought you to the site.
- Cookies and similar technologies for analytics and basic functionality.
When you submit an address, we query third-party property-data services (including ATTOM Data Solutions and Google Maps Platform) using only the address you provided. We do not transmit your contact information to those services.
2. How We Use Information
- To prepare and deliver a preliminary cash offer for your property.
- To call, text, or email you about the property you submitted.
- To improve the site, prevent abuse, and comply with legal obligations.
- To respond to your inquiries.
3. How We Share Information
We do not sell your personal information. We share information only with vendors who help us run our business under contracts that require them to protect it. This includes our CRM (HubSpot), transactional email delivery (Resend), property-data providers (ATTOM), and address autocomplete (Google Maps Platform).
We may disclose information when required by law, to protect our rights, or in connection with a merger, sale, or transfer of business assets.
4. Calls, Texts, and TCPA Consent
The SMS & text message program section at the top of this page includes STOP and HELP instructions, message and data rate language, message frequency disclosure, and our business contact details. That section is part of this Privacy Policy.
By submitting your phone number, you expressly consent to receive calls and SMS text messages from Reliably (including those made using an autodialer or pre-recorded voice) at the number you provided, regarding your property and the cash-offer process. Consent is not a condition of any sale or service. For text opt-out, follow the STOP instructions above. You may also email hello@reliablyhome.com with the subject “Unsubscribe” or ask to be placed on our internal Do Not Call list.
5. Cookies & Analytics
We use a small number of cookies and basic analytics (e.g., page views, referrer) to understand how people use the site and to improve it. You can disable cookies in your browser; some site features may not work properly if you do.
6. Data Retention & Security
We retain submission data as long as needed to communicate with you about your property and to comply with our legal obligations, then delete or anonymize it. We use commercially reasonable administrative, technical, and physical safeguards to protect your information, but no system is 100% secure.
7. Your Choices & Rights
- You may ask us what information we have about you and request correction or deletion.
- You may opt out of marketing calls, texts, or emails at any time.
- If you are a California resident, you have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of “sale” or “sharing” of personal information. We do not sell or share personal information for cross-context behavioral advertising.
To exercise any of these rights, email hello@reliablyhome.com or call (305) 464-6553.
8. Children
The site is not directed to children under 16, and we do not knowingly collect information from them.
9. Changes
We may update this Privacy Policy from time to time. We’ll change the “Last updated” date at the top when we do. Your continued use of the site after changes means you accept the updated policy.
10. Contact
Reliably Home Buyers, LLC
Website: reliablyhome.com
Email: hello@reliablyhome.com
Phone: (305) 464-6553
This page is informational and is not legal advice. We’ll ask a lawyer to review and refine the language. If you have questions in the meantime, email us.